FAQ

How long can I keep the smoked meat for?

Our smoked meat are all vacuum sealed and can be kept for:

Chilled - 2 weeks in chiller (Between 0°C to 4°C)

Frozen - 8 months in freezer (-12°C and below)

Can I request for self pickup?

Sorry, no self pickup option available. Thank you for your kind understanding..

When is your delivery?

Our deliveries are every Saturday (11am to 4pm), there may be delays due to traffic and weather conditions.

I need it to be delivered on Thursday / Friday, is that possible?

Yes, certainly! We can send it over to you via Grab or Lalamove. Any excess delivery fee shall be borne by customer.

Umami Mash and Almond Tart will not be available for earlier delivery.

Please order as per usual, and drop me an email or instagram/facebook message.

I would like to order a whole slab of brisket! How can I do that?

Please feel free to email us or drop us a message on our social media platforms!

Can I preorder or do I have to wait every Tuesday (10pm)?

Currently, the only option is to order every Tuesday at 10pm directly from www.SGBrisketKitchen.com

Preorders are only available for whole brisket.

Delivery will be on Saturday of the same week (11am to 4pm).

I have paid! How will I know you have received my payment?

Thank you for your support. We will manually verify your payment and update the order status latest by Thursday.

You will receive an email status update that your order is confirmed. Do make sure your email address is correct and check your junk mail folder too.

I need to change my shipping address! How can I do that?

Feel free to DM us on Instagram or Facebook. Please give us advance notice of at least 2 days before delivery day (Saturday). Thank you.

I am not around from 11am to 4pm. What should I do?

Please kindly leave a cooler box/bag with some ice packs outside. Our delivery team will put your order inside.

Alternatively, you can also change your address (family/friends) or leave it with your neighbour.

Please ensure that our delivery personnel is able to access your unit if you are not around. Thank you!

Can I stipulate the delivery timing?

Unfortunately, we are unable to do that.

Thank you.

What can I pair your smoked meat with?

My favourite pairing is with garlic naan and kongbak bao (Lotus leaf bun).

You can also make some pasta with the pulled pork, korean ramen with brisket, tacos, burger sliders, brioche buns, prata, etc.

Too many possibilities!

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